RUST BULLET AUTOMOTIVE
Extreme Terrain
4x4Wire Trail Talk Forums: Jeep, Toyota, Mitsubishi, Pajero, Isuzu, Kia, 4WD, 4x4, SUV, Off-Road and OutdoorWire Forums

Search 4x4Wire

TrailTalk | 4x4Wire | 4x4Voice | OutdoorWire | MUIRNet News | FaceBook | Google+

Shout Box

Support 4x4Wire
Recent Posts
1987 Dodge Raider for sale
by TaylorAuto1
Yesterday at 06:30 PM
89 Gen 1 Montero 3.0L Having trouble starting
by polar
Yesterday at 05:25 PM
87 Montero transfer case leaking from welsh plug
by jwthemechanic
Yesterday at 05:02 PM
2.6l Gen 1 Front Axle Swap with Gen 1 V6 LSD - How Too - FINISHED
by plh
02/08/16 07:50 PM
94 Montero SR head-gasket project.
by myion
02/06/16 11:59 PM
88-89 Starion LSD for V6 Montero
by 90rustymontero
02/06/16 02:00 PM
95-02 Kia Sportage Mud Flaps?
by 4runnernomore
02/05/16 07:31 PM
New Topics on TrailTalk
87 Montero transfer case leaking from welsh plug
by jwthemechanic
Yesterday at 05:02 PM
88-89 Starion LSD for V6 Montero
by 90rustymontero
02/06/16 02:00 PM
1987 Dodge Raider for sale
by TaylorAuto1
02/05/16 05:21 PM
95-02 Kia Sportage Mud Flaps?
by kiaformud
02/03/16 05:43 PM
1989 SWB crank angle sensor
by MisterEd
02/03/16 06:27 AM
4x4 Gallery
4x4Wire YJ
IFS Holdout
Pearl...The Turbo Mighty Max
Roxy the Raider, Infamous!
RXIN HED's 1980 Power Wagon, Last of the Series
New on the 'Wire
4x4Voice
4x4Wire
MUIRNet-News
OutdoorWire
Who's Online
0 registered (), 51 Guests and 70 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
14,270 Registered Members
45 Forums
136,650 Topics
1,079,581 Posts

Most users ever online: 309 @ 09/14/15 08:18 PM
Topic Options
#923011 - 12/30/08 06:44 PM FYI: 2001 - 2004 Frame Rust Campaign
EnolaGaia Offline
Getting the Wheeling Fever
Registered: 01/25/04
Posts: 41
Loc: SW Ohio
The following message was posted a week ago at Edmunds:

Quote:


Owners of 2001 – 2004 Tacomas have begun to receive letters informing them of a Customer Support Program for frame perforation caused by rust. This warranty extension will be offered for a period of 15 years, five times the original coverage, with no mileage limitation from the vehicle's in-service date, for this specific condition; some conditions apply and these are explained in the Owner Letters.

I can assure you we have gone to great lengths to fortify the integrity of this extraordinary program. Here are some details of the program and what we have done to prepare for this event.

Based on our experience with the 1995 – 2000 Tacoma, we were able to determine that greater than 97% of the perforated frames came from twenty specific Mid-Western and North-Eastern states where road salt use is prevalent.

Owners in the twenty states will have until October 31, 2010 to visit their local dealer for an inspection and application of a corrosion-resistant treatment process in order for the extended warranty to be applied to their vehicle. Toyota is currently preparing the dealerships in these specific twenty states to apply the corrosion-resistant treatment. Customers will receive a letter from us when dealer preparations are complete. Further details and limitations will be provided in the owner letter. Owners in the other thirty states do not need to take action for the extended warranty to be applied.

We encourage owners to wait until they receive their letters to ensure the dealer has ample time to spend with their vehicle.

If the frame is confirmed by the dealer to be perforated, it will be repaired. Obviously, this new program is different compared to the earlier model Tacoma and here’s why.

When we announced the 1995 – 2000 Tacoma program, frame repair was not an option for us or our customers. At the time, we no longer manufactured frames for many variations of these vehicles. In the case of 2001 – 2004 Tacoma, replacement frames are still in production.

To develop this new program, engineers here in Los Angeles, working with Toyota engineers from Japan, created a more comprehensive and less intrusive disassembly and reassembly process with built-in quality. In doing so, they identified all of the major and ancillary parts needed to complete the repair.

Along with a frame, dealers will receive kits that include all the necessary nuts, bolts, washers, clips, mounts, etc. Additionally, they will replace specific major components like leaf springs and lower control arms as necessary. They won’t replace mufflers, brakes and other wear items as part of the program. However, if the owner wants these parts replaced, we provide the opportunity to take advantage of labor savings.

We have allocated a generous amount time for dealers to complete the work and to address the unique challenges specific to each vehicle.

We are confident with the unprecedented steps taken with both programs to minimize the inconvenience of our customers and to protect the value of their vehicles. It is our intention to deliver on the “total ownership experience” and to maintain loyal Toyota customers.

We sincerely appreciate the feedback we receive from sites such as Edmunds.com. If you have any concerns with your Tacoma or other Toyota vehicle, please call our toll-free help number at 1-800-331-4331. Thank you.

Brian R. Lyons
Safety and Quality Communications
Toyota Motor Sales USA





SOURCE: http://townhall-talk.edmunds.com/WebX?14@@.f1200e2/572
_________________________
Of _course_ I know the difference... I don't want you to kiss a hole in the ground.
Top

Entire topic
Subject Posted by Posted
FYI: 2001 - 2004 Frame Rust Campaign EnolaGaia 12/30/08 06:44 PM
Re: FYI: 2001 - 2004 Frame Rust Campaign Mark in AZ 01/04/09 10:56 AM
Re: FYI: 2001 - 2004 Frame Rust Campaign EnolaGaia 03/06/09 07:40 PM
Re: FYI: 2001 - 2004 Frame Rust Campaign Jeff G 89 07/12/10 03:35 PM
Re: FYI: 2001 - 2004 Frame Rust Campaign kewlynx 07/13/10 11:23 PM

Moderator:  Dandeman, kewlynx, Mark in AZ 


Search the 4x4Wire site:


4x4Wire.com | OutdoorWire | MUIRNet News | 4x4Voice | 4x4Wire on FaceBook Google+
About 4x4Wire | Advertiser's Guide

OutdoorWire, 4x4Wire, JeepWire, TrailTalk, MUIRNet-News, and 4x4Voice are all trademarks and publications of OutdoorWire, Inc. and MUIRNet Consulting

Copyright (c) 2013-2015 OutdoorWire, Inc and MUIRNet Consulting - All Rights Reserved, no part of this publication may be reproduced in any form without express written permission

You may link freely to this site, but no further use is allowed without the express written permission of the owner of this material. All corporate trademarks are the property of their respective owners.